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Shipping & returns
Production & Shipping
Most orders are being produced & shipped within about 1-3 business days or faster. (5-7 working days for personalized, hand stamped and multi-item orders). This does NOT include transit time.
If your order requires matching of pearls or gemstones (as with earrings), please allow a LITTLE more time as we are very choosy about perfectly pairing our stones & pearls.
If we have any questions about your order, we will email you immediately to clarify before putting your order into production.
We are located in South Jersey and we ship via USPS. Once your order has been handed over to the postal service, we cannot control transit time.
USPS First Class 1-3 business days (3-5 business days to some locations)
USPS Priority 1-3 business days, Insured, given production priority
USPS Express Overnight to most locations, Next day, Insured, given production priority
Returns & Exchanges
If you experience any problems with your order, please contact us immediately so we can take care of it for you. Please read the descriptions of our jewelry, and of the gemstones and materials we use prior to placing your order.
Returns are only accepted on items that are unworn.
Personalized items (anything custom stamped) cannot be accepted back. We may allow returns on a case by case basis for partial refunds.
Contact me within 5 days of delivery, we will give detailed instructions on how to return or exchange your item. Please ship it back to us within 7 days of delivery to you.
We are happy to do repairs on any jewelry within the first 30 days free of charge. Please contact us prior to sending any items to us. If you have purchased jewelry from us in the past and need one of them repaired, contact us for an estimate and we'll see what we can do!